And if none of these get things done, at least one of the troubleshooting options listed above should restore the screenshot functionality of your Windows PC back to normalcy. Alternatively, you can use the Windows Snip & Sketch tool. If keyboard shortcuts don’t work, reboot your PC or update your keyboard driver. Remember, use one screenshot tool at a time. To do this, launch the Windows Settings menu > Update & Security > Windows update > Check for Updates. If you’re facing the same issue, you want to make sure that your computer’s OS is up-to-date. Some users running old versions of the Windows OS on their computers were able to get their PC back to taking screenshots by updating their device’s operating system. If you have the latest driver installed on your device and cannot take screenshots, proceed to the next troubleshooting option below. If there’s an update for your keyboard driver, follow the installation prompt to have it installed on your PC. It might take a couple of seconds or minutes - depending on your internet connection. That will prompt the Device Manager to search your computer and the internet for an updated version of your keyboard’s driver. Note: For efficient results, ensure your PC is connected to the internet. Step 4: Next, select ‘Search automatically for updated driver software’. Step 3: Right-click the keyboard driver and select Update driver. Step 2: Tap the Keyboard drop-down icon to reveal your PC’s keyboard driver. Step 1: Use the Windows key + X shortcut to launch the Quick Access Menu and select Device Manager. Try updating your keyboard driver and inspect if your PC’s screenshot functionality is restored. You could face difficulties using keyboard shortcuts to capture screenshots if your PC’s keyboard driver is faulty, incompatible with your device’s OS, or the drivers are outdated. Now, take screenshots and check if they are visible in your PC’s default screenshot folder. Step 4: Uncheck the ‘Automatically save screenshots I capture to OneDrive’ option and select OK to save the changes. That will open a new OneDrive Settings window. Step 1: Right-click the OneDrive icon at the bottom-right corner of your PC’s taskbar. If you take screenshots on your PC, but you can’t seem to find them, check your OneDrive settings. Sometimes, screenshots you capture are saved to the OneDrive folder automatically. One app that causes your screenshots to be saved elsewhere (other than the Screenshots folder) is OneDrive. Screenshots are being saved elsewhere on your PC.If your screenshots don’t appear in the appropriate folder, it could be because: Modify OneDrive Settingsīy default, screenshots on a Windows computer should be saved in a dedicated sub-folder in the Pictures folder/section of the File Explorer. Try taking a screenshot after closing these apps and check if it works. To close an app from the Windows Task Manager, tap the app and click the End task button at the bottom-right corner. You could also tap ‘Windows key + X’ to launch the Quick Access Menu and then select Task Manager.Īfterward, scan through the Apps and Background processes sections, and close any active cloud storage and photo editing app that could be causing your Windows PC not to take screenshots. Launch the Windows Task Manager using the Ctrl + Shift + Esc keyboard shortcut. Some users have also reported that closing some third-party snipping tools and photo editing apps helped restore their PC’s screenshot functionality. You can open the Task Manager and close apps one by one to figure out the culprit.Ĭloud storage apps like Dropbox, OneDrive, and the Windows Snipping Tool are commonly responsible for this interference. You should check if any of the apps running in the background are interfering with the screenshot feature. Other factors are responsible for this issue and we’ll highlight them with respective solutions in this post. Hopefully, it’s not the dedicated Print Screen button that gave up.
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